The most inspiring project manager I have ever worked with, Peter challenges you to get on with your task but has no fear to get down and dirty to deliver what is required. His support in meeting tough challenges is unparalleled. Peter is a rock you can rely on. Peter is a man you can count on.

Edwin Senjobe, Evolve Mobility

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Microsoft Dynamics CRM training courses: Dynamics CRM and Customer Service

Dynamics CRM provides a compelling and powerful set of functionality for operations teams concerned about providing a high quality customer services function. With the contact and account model at the heart, CRM delivers a set of service functionality that goes all the way from basic case management all the way through to customer service scheduling. There is a lot to learn here but a wide range of functionality that is set to be further extended in CRM 2013 onwards.

Dynamics CRM and Customer Service