The training programmes were deployed effectively both in formal classroom settings and remotely using web conferencing tools. Peter has helped solidify the client’s use of CRM and shown where they can extend their solution and obtain maximum business value.

Adam Spurr, Zero2Ten

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Microsoft Dynamics CRM training courses: Dynamics CRM and Sales

At the heart of many good CRM solutions is a sales process. Lead processing, Opportunity management and sales pipelines flowing into sales process automation with Quotes, Orders and Invoices. All of this is available out of the box in Dynamics CRM - but, there is a lot to learn.

Dynamics CRM and Sales