CRMKnowledge provided core user training to our marketing and sales team as well as bespoke consultancy on best practice for Dynamics CRM online and ClickDimensions to the CRM adoption project team as it was being on-boarded to the business. We found their extensive knowledge of the system and it’s real world use invaluable in the decision making process during the project.

Charles Creswell. Head of Information Systems, ACT

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Microsoft Dynamics CRM training courses: Dynamics CRM and Sales

At the heart of many good CRM solutions is a sales process. Lead processing, Opportunity management and sales pipelines flowing into sales process automation with Quotes, Orders and Invoices. All of this is available out of the box in Dynamics CRM - but, there is a lot to learn.

Dynamics CRM and Sales