CRMKnowledge provided core user training to our marketing and sales team as well as bespoke consultancy on best practice for Dynamics CRM online and ClickDimensions to the CRM adoption project team as it was being on-boarded to the business. We found their extensive knowledge of the system and it’s real world use invaluable in the decision making process during the project.
Microsoft Dynamics CRM training courses: Upgrading Microsoft Dynamics CRM
Microsoft Dynamics CRM 2011 to 2013 is a key area of skills development for users and consultants alike. CRM 2013 upgrades for online customers are currently rolling out and on premise clients are carefully planning their own upgrade. CRM 2013 is a major release and a significant step forward for Microsoft.
Course code: F1061Classroom course
Microsoft Dynamics CRM 2013 was formally launched in November 2103. Customers of Microsoft CRM online are now being upgraded to this exciting new product. On premise customers can choose when to upgrade to make use of all of the new additional functionality. This course is an excellent opportunity to assess the CRM 2013 technology platform for consultants and end user sites alike.