The training programmes were deployed effectively both in formal classroom settings and remotely using web conferencing tools. Peter has helped solidify the client’s use of CRM and shown where they can extend their solution and obtain maximum business value.

Adam Spurr, Zero2Ten

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Microsoft Dynamics CRM training courses: Dynamics 365 / CRM add-ons

The Dynamics 365 / CRM ecosystem has a wide range of functional solutions that are referred to as Independent Software Provider products. Here at CRMKnowledge we have plenty of experience with these products and are delighted to be able to offer training on these.

CRM add-ons

  • new ClickDimensions

    Course code: CRMKCLICK001
    Classroom course
    One-to-one course

    This two day course is designed to get Marketing teams up to speed with ClickDimensions and Dynamics CRM / 365. It focuses on the customer journey from both CRM and Digital processes and takes delegates through all the key features of ClickDimensions. Guidance on best practice and tips and tricks about how best to use CRM data to drive effective digital marketing campaigns is also provided.