CRMKnowledge provided core user training to our marketing and sales team as well as bespoke consultancy on best practice for Dynamics CRM online and ClickDimensions to the CRM adoption project team as it was being on-boarded to the business. We found their extensive knowledge of the system and it’s real world use invaluable in the decision making process during the project.

Charles Creswell. Head of Information Systems, ACT

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Microsoft Dynamics CRM training courses: Developing Microsoft Dynamics 365 / CRM Solutions

Development takes all the activities of solution build following successful sign off of the design phase in a Microsoft Dynamics 365 / CRM project. Development activities will typically sit with the project manager, solution architect and development team but involvement from the business and design analysts at key stages is recommended. We align our definition of development with SureStep in that we see testing as a key part of development. Unit testing, User Acceptance testing and system integration testing skills are critical to the success of the development phase.

Development

  • Developing XRM Solutions

    Course code: DOTNET2XRM
    Classroom course
    E-learning course
    One-to-one course

    This course equips software development consultants with a deep understanding of the Microsoft Dynamics 365 / CRM platform in order that they can configure and develop extended software solutions using Dynamics 365 / CRM. This is an intensive 5-day course using the latest version of Microsoft Dynamics 365 / CRM 2011 developer tools and offers hands-on, practical experience throughout. Pre-course reading for an Introduction to Dynamics 365 / CRM will be offered and must be reviewed. Delegates should have a solid background in .net development with knowledge of web services, WCF and SQL.

  • Processes in Microsoft Dynamics 365 / CRM

    Course code: 80444A
    Classroom course
    E-learning course
    One-to-one course

    This training provides students with tools and information to help them better understand how processes can be implemented in Microsoft Dynamics 365 / CRM.