Peter did a great job for me with Dynamics CRM configuration and demonstration for a very successful proof-of-concept. He is calm, detailed and very knowledgeable.

Simon Shearston. Microsoft.

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Microsoft Dynamics CRM training courses: Dynamics 365 / CRM and Sales

At the heart of many good CRM solutions is a sales process. Lead processing, Opportunity management and sales pipelines flowing into sales process automation with Quotes, Orders and Invoices. All of this is available out of the box in Dynamics 365 / CRM - but, there is a lot to learn.

Dynamics CRM and Sales