Peter was a pioneer in the Client Issue Management project based on MS Dynamics that we initiated mid 2008. He has progressed from the role of the lead IT Consultant leading a team of about 4-6 from Fujitsu Services to eventually taking on the overall Project Management of the project. The project is one of the most successful projects at the Bank which reached a user base of 3000 users in just over a year. He had liaised with both the IT technologists at the Bank from different areas as well as the varied user groups. A truly consummate professional.
Mentoring provides a great way to supplement classroom training or e-learning, guiding people along a defined learning path.
Learning is often defined as a ‘journey’ but the experience is frequently a ‘course’ – not so much a journey as a one-off event. Team mentoring offers something different – it doesn’t always remove the need for courses, but it does provide a ‘guide for the journey’.
Specialist help, to lead you along the way
Dynamics 365 / CRM projects are almost always complex. Goals may be well-defined at the outset, but frequently change as the project progresses. No matter how hard you try, it’s nigh-on impossible to predict all of your skills requirements right at the start. That’s why it can help to have a trusted, knowledgeable Dynamics 365 / CRM specialist to mentor you as you go – helping you solve problems and keeping your skills in line with the project’s demands.
Specialists with real experience
Having access to a Microsoft Dynamics trainer is one thing, but don’t you also want someone with real hard-won experience? Someone who’s been on project teams for commercial Dynamics 365 / CRM projects? An old hand who can walk the walk, as well as talk the talk? That’s exactly what we provide. Our Dynamics 365 / CRM specialists may be skilled trainers, but they are also highly knowledgeable in Dynamics 365/CRM – so you get someone with real work experience, gained delivering real projects, not just someone who dabbles.
A structured mentoring service
Where we’re here to help with current challenges, the mentor’s goal is more strategic – to build the abilities and confidence of the team over time, helping them to achieve a pre-agreed skill level and guiding them as they grow. We stay close to the team, working proactively, not just reacting to support requests.
Helping each person; building the team
We develop the skills of each person – providing tailored learning and support. But we also enable team members to work together in the most effective way, so that the team itself is a more successful entity. Always, our goals are aligned with those of the person, the team and the business itself.