Peter was a pioneer in the Client Issue Management project based on MS Dynamics that we initiated mid 2008. He has progressed from the role of the lead IT Consultant leading a team of about 4-6 from Fujitsu Services to eventually taking on the overall Project Management of the project. The project is one of the most successful projects at the Bank which reached a user base of 3000 users in just over a year. He had liaised with both the IT technologists at the Bank from different areas as well as the varied user groups. A truly consummate professional.

Director. Barclays Capital

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Microsoft Dynamics CRM training courses: Deploying Microsoft Dynamics CRM

The deployment phase of a Microsoft Dynamics CRM project takes the signed off solution from development and builds out the technology infrastructure whether that be on-premise or cloud-based. Essential skills at this stage will include, CRM online configuration, email integration configuration, client deployment, server build and configuration and workflow configuration. For larger projects attention should also be paid to a communications plan that ensures users understand any cut-over tasks and the timescale to go-live.

Deployment

  • Installation and Deployment in Microsoft Dynamics CRM 2013

    Course code: 80539A
    Classroom course

    This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions, configuring an Internet-facing Deployment and administration tasks.