CRMKnowledge provided core user training to our marketing and sales team as well as bespoke consultancy on best practice for Dynamics CRM online and ClickDimensions to the CRM adoption project team as it was being on-boarded to the business. We found their extensive knowledge of the system and it’s real world use invaluable in the decision making process during the project.
Microsoft Dynamics CRM training courses: Deploying Microsoft Dynamics CRM
The deployment phase of a Microsoft Dynamics CRM project takes the signed off solution from development and builds out the technology infrastructure whether that be on-premise or cloud-based. Essential skills at this stage will include, CRM online configuration, email integration configuration, client deployment, server build and configuration and workflow configuration. For larger projects attention should also be paid to a communications plan that ensures users understand any cut-over tasks and the timescale to go-live.
Course code: 80539AClassroom course
This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions, configuring an Internet-facing Deployment and administration tasks.