Peter is highly experienced with the CRM platform but crucially, blends in his many years of commercial, consulting and training experience to target the specific skills that our client required to enhance their CRM experience.
CRM Knowledge aims to provide all courses as online versions, since you can't always free up time to attend a classroom course. Our online courses give you access to the same high-quality material and hands-on labs - and, of course, the knowledge of our expert instructors.
CRM Knowledge uses the best of online tools and technologies to bring you a high quality online training experience that stand alone products like books, blogs and dvd's can't replicate.
Firstly, we've modularised the delivery of the courses so that you can select and pick the content relevant to you at the time. For example, you need Customisation skills but you really need to know now how to configure a solution in CRM. Easy, navigate to the course and choose the Solution Configuration module - you dont need to follow any of the modules in any particular order.
Secondly, our partner, Cloudlabs, provide you with your own virtual lab so that you can have access to exactly the same technology and content that students attending the live class would have.
Lastly, we back up that service with regular evening webinars to provide students with a chance to ask questions of our expert instructors. Of course, support is available throughout your learning experience.
If you are a corporate customer and you would like to take advantage of our LMS infrastructure and content then please contact us too.