Zero2Ten and our client found working with Peter and CRMKnowledge to be a mutually beneficial experience. The professional and structured approach to developing and delivering training programmes combined with the close liaison with senior stakeholders in the business led to reduced support time and more effective use of CRM.
It’s time for a new approach to Microsoft Dynamics 365 / CRM training
We took a hard look at what organisations really need to acquire Microsoft Dynamics 365 /CRM skills in the best way – and decided that a new approach was needed.
Sometimes, you just accept the way that things are done. Say, when you need to learn something – you buy a book, go on a course or learn online. Fair enough, these work – but for complex products like Microsoft Dynamics 365 / CRM, they don’t go far enough. We decided that we could do better; that organisations want something more.
A new approach to Microsoft Dynamics 365 / CRM training
Our approach doesn’t just answer the question “which Dynamics 365 / CRM courses do people need?” It answers a broader, real-world question: “what’s the best time, place and method to learn Dynamics 365 / CRM?” Undeniably, part of the answer is via a training course. But its only part of the answer.
People need to learn in different ways. They need to learn some topics up-front and some topics as they go. They may hit unforeseen issues, or specification changes, which mean that their knowledge has a gap. They may need detailed help that’s based on CRM functionality or workflow issues that are unique to the project on which they’re working. They may need some quick advice or a helping hand.
So, training courses may be a great start – but they can’t always give you everything you need. That’s why we provide a far more comprehensive set of services, so you can acquire the Microsoft Dynamics 365 / CRM skills and knowledge you need, when you need it.
A unique pedigree
OK, so who are we? Microsoft Dynamics 365 / CRM trainers or Microsoft Dynamics 365 / CRM specialists? We’re both. We have a long and successful history of delivering many kinds of training programmes (mostly technology, but not always) and have been working directly with Microsoft Dynamics 365 / CRM since it was first launched (by which we mean actually designing, implementing and managing solutions within a commercial environment).
We’re more than just Dynamics 365 / CRM trainers. We’re more than just Dynamics 365 / CRM specialists. We're both. We’ve worked at the sharp end and we’ve also passed on those skills. This gives us a unique perspective based on an enviable range of experience.