The training programmes were deployed effectively both in formal classroom settings and remotely using web conferencing tools. Peter has helped solidify the client’s use of CRM and shown where they can extend their solution and obtain maximum business value.
Microsoft Dynamics Online Deployment
Classroom course dates · 1 day prices exclude VAT
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Course overviewPrint this overview
On successful conclusion of this course attendees should be able to:
- Understand the scope of technology covered by Dynamics 365
- Understand the licencing model for Microsoft Dynamics 365 Customer Engagement
- Understand the authentication models available for Microsoft Dynamics 365 CE
- Understand the Office 365 administrator roles and how best to use
- Plan an implementation model
- Configure a trial instance of Microsoft Dynamics 365 CE
- Understand the modules available within Microsoft Dynamics 365 CE
- Licence and provide access to users
- Access and manage a Dynamics 365 instance
- Manage sandbox and production instances of Dynamics 365
- Understand the key Office 365 integrations and configure Sharepoint and Exchange online
- Understand email integration with Outlook
- Understand options for Mobile access
- Understand options for Microsoft and Third Party applications
- Understand the update / upgrade policy of Microsoft