Peter is a top dynamics professional who has an excellent knowledge of the dynamics product range. Peter is a first class trainer and fully qualified Microsoft Certified Trainer (MCT). What makes Peter such a first class professional is his ability to put people at ease and quickly build relationships. I would thoroughly recommend both Peter and CRM Knowledge to any of my clients.

Joel Abbott

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Microsoft Dynamics CRM training courses: Dynamics 365 / CRM and Sales

At the heart of many good CRM solutions is a sales process. Lead processing, Opportunity management and sales pipelines flowing into sales process automation with Quotes, Orders and Invoices. All of this is available out of the box in Dynamics 365 / CRM - but, there is a lot to learn.

Dynamics CRM / 365 and Sales