The training programmes were deployed effectively both in formal classroom settings and remotely using web conferencing tools. Peter has helped solidify the client’s use of CRM and shown where they can extend their solution and obtain maximum business value.

Adam Spurr, Zero2Ten

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Microsoft Dynamics CRM training courses: Development

Thoughts and musings on the building out of CRM / XRM solutions using Microsoft Dynamics CRM.

  • Common Pitfalls of CRM projects

    Like most projects, Microsoft Dynamics CRM projects don’t fail for especially complex reasons, or for new reasons. The most often fail for simple, avoidable reasons. Here’s our top six.

  • An overview of Sure Step Methodology

    Microsoft provides Sure Step methodology to certified Microsoft Dynamics partners in order to provide a complete and scalable model for implementing Microsoft Dynamics technology projects. It is based on best practice and offers a series of tools and components that partners may choose to use within Microsoft Dynamics projects.