CRMKnowledge provided core user training to our marketing and sales team as well as bespoke consultancy on best practice for Dynamics CRM online and ClickDimensions to the CRM adoption project team as it was being on-boarded to the business. We found their extensive knowledge of the system and it’s real world use invaluable in the decision making process during the project.

Charles Creswell. Head of Information Systems, ACT

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Microsoft Dynamics CRM training courses: Dynamics 365 / CRM and Marketing

Often one of the areas of Dynamics 365/CRM not getting too much attention is the Marketing component. However, once marketeers understand the power that is available in an out of the box configuration they will be eager to get going. These courses help the Dynamics 365 / CRM and Marketing team understand the process flow of Campaigns, Responses, Leads, Contacts, Opportunities and Orders and how to pull all the data together in effective reports.

Dynamics CRM and Marketing